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Smile Through Getting Hit On
Part of this job apparently means being friendly to people who take that as an invitation to get weird. If you laugh it off, they keep…
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The Waiting Room Punching Bag
Patients are frustrated, which I get, but front desk staff catch all of it like we personally invented insurance problems and appointment delays. Then management reminds…
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Inventory Says Yes, Shelf Says No
Customer showed me the website on their phone and said it says we have the item in stock. Cool. The shelf says otherwise and the back…
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No Break, Just Bread
We were slammed from open and I never got a real break, just shoving a piece of bread in my mouth by the expo line when…
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For The Cause
Nonprofit life is weird because every reasonable complaint gets treated like a moral failure. If you say you are overloaded, suddenly someone reminds you how important…
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Wellness Webinar
My company rolled out a mandatory wellness webinar during the busiest month we have had all year. We were told to prioritize mental health, then immediately…
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Bartender, Therapist, Babysitter
Some nights I feel less like a bartender and more like a combination of referee, therapist, and janitor. You listen to somebody cry about their ex,…
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Bathroom Key Politics
We have one customer bathroom and somehow I am the bad guy every time I tell somebody it is out of order or occupied. One guy…
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Smile For The Customer
I work the front counter, and apparently I am supposed to be cheerful no matter what is happening. Customer comes in mad, talks to me like…
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Clopening Is Trash
Closed the place late, got home, barely slept, then had to be back before sunrise to open. They schedule it like that and act confused why…